Section 01
User creation, deletion, and administration
- 1.1 Create new users manually, in bulk, and via invitation
- 1.2 Demonstrate how to rename users, move users, add/remove nicknames, and suspend users
- 1.3 Demonstrate how to delete users, retain data files for deleted users, and restore recently deleted users
- 1.4 Use System Roles to delegate administration duties to users in a domain, including custom administration roles
- 1.5 Demonstrate how to reset a user password, force the user to change their password, and monitor the strength of user passwords.
Section 02
Organizational units
- 2.1 Demonstrate how to create and use organizational units to manage users, groups, and security settings
- 2.2 Demonstrate how to manage Google Apps services by organizational unit
Section 03
Google Apps services and organizational access
- 3.1 Demonstrate how to configure sharing settings, storage requirements for Drive
- 3.2 Demonstrate how to use Chrome policies for devices and users
- 3.3 Demonstrate how to manage domain and organization level settings for Google Apps services
- 3.4 Demonstrate how to use reports to determine services use, troubleshoot system issues, and to improve domain security
Section 04
Mail delivery, routing, and filtering
- 4.1 Demonstrate how to configure Google Apps to manage mail routing
- 4.2 Demonstrate how to manage approved or reject sender lists and whitelist senders by domain and IP addresses
- 4.3 Demonstrate how to apply security best practices to email including transmit mail via a secure connection based on system rules
- 4.4 Demonstrate how to filter messages based on general compliance settings, content, and attachment settings
Section 05
Calendar settings and resources
- 5.1 Create and share a group calendar, set-up calendar sharing options, and delegate calendar access
- 5.2 Demonstrate how to create and manage calendar resources
Section 06
Mobile policies and device management
- 6.1 Demonstrate how to use Google Apps Mobile Management to manage Android and Google Sync devices
- 6.2 Demonstrate how to reset user access and prevent access from a lost mobile device
Section 07
Security
- 7.1 Demonstrate how to use exception groups to manage security options by organizational unit
- 7.2 Demonstrate how to configure SSO, OAuth, and 2-step verification
Section 08
Groups
- 8.1 Create a group that will be used as a shared mailbox for a group of users, Q & A Forums, and distribution lists
- 8.2 Demonstrate how to add, edit, disable, and delete a group, and prevent users from seeing other members of the group, and administer group roles
- 8.3 Demonstrate how to share docs, sites, and videos using groups
- 8.4 Demonstrate how to use Groups for Business to manage permissions and group setting